Member Information & Login

After your renewal or purchase of a new membership, you will receive a membership packet via postal mail. This packet will include your membership cards and an acknowledgment letter that should be kept for tax purposes (your membership dues are fully tax-deductible). If you do not receive your membership materials within 2-3 weeks, please notify the membership office by calling 816.697.2600 or sending an email to membership@powellgardens.org. (During the holiday season, please allow for additional time due to high volume.)

If you purchased your membership online, an email receipt will automatically arrive via the email you provided. If you purchased your membership on site or over the phone, the option of an email receipt will be provided. If you purchased a gift membership, the receipt will only come to you and not the recipient. Please note, recipients are not notified via email, rather their membership materials will arrive by mail. Delivery dates are not guaranteed.

Please note, delivery dates are not guaranteed due to post office delays. Memberships are non-refundable (either in partial or in full), non-exchangeable, and non-transferable.

Yes, membership contributions are 100% tax-deductible. Please save the acknowledgment letter, included with your membership packet letter for tax purposes.

Memberships are valid for one year after the purchase date. No refunds, extensions, or exchanges will be granted if for any reason you are unable to utilize your member benefits during that time.

Please note, your membership expiration date is located on the back of your membership card and included in your acknowledgement letter sent via mail.

Memberships, member benefits, and membership cards are non-transferable. A maximum of two membership cards (excludes Tulip Tree) will be issued for any membership level. These two cards will reflect the primary and, if chosen, secondary individual listed on the membership (excludes Tulip Tree who will have one name on one card). If you request more than two names (or one name with the Tulip Tree level) on the membership or membership cards, the extra names will be removed.

For example, Jane and John Doe have bought a Magnolia membership and wish to list Jane Doe, John Doe, and Jim Doe. Jane and John are in the same household and the membership is in their name. The membership cards will be issued with their names only and Jim Doe will be removed. If Jim Doe wishes to use the membership, Jane or John must be present with him at the time of his visit.

Members must be present for non-member guests to be admitted at no charge, only for as many total adults as the membership allows. For example, if the primary and secondary member listed on a two-person membership are present and bring guests, the complimentary admission will only apply to the total number allowed (2) and extra guests will need to pay for admission. Individuals listed on any membership must live in the same household.

Once you have purchased your membership, you can visit the Gardens at any time. Simply provide your first and last name when you check in at the front desk in the Visitor Center.

Yes, you will receive your first renewal notification three months before your membership is set to expire either by mail, email, or both. Powell Gardens does not retain the financial information of its members on file. This information must be submitted with each renewal, unless the member is enrolled in the auto-renewal program. All information is confidential and protected.

In some instances you may receive a renewal notice after having mailed your renewal payment. You may disregard the notice, or feel free to contact 816-697-2600 or membership@powellgardens.org to inquire about the status of your renewal.

Please note, your membership expiration date is located on the back of your membership card and included in your acknowledgement letter sent via mail.

Yes, joining our auto-renew program is easy! New and existing members can sign up for auto-renewal, which allows your credit/debit card to be charged automatically when your membership is set to expire. This program is currently only available for membership payments made in-full with credit cards. If you need to stop or adjust payments please notify the development department by calling 816-697-2600 or email membership@powellgardens.org

Yes, monthly automatic withdrawal is available for membership payment and can be set up with a credit or debit card. If you want to set up automatic withdrawal or need to stop or adjust payments please notify the Development Department by calling 816-697-2600 or email membership@powellgardens.org

If, during the term of your active membership, you wish to upgrade your level of membership, visit the front desk in the Visitor Center or give us a call at 816.697.2600.

Members are not eligible to downgrade to a lower membership level after benefits have been utilized. Please note, upgrades and downgrades are subjected to the same membership purchasing terms – no refunds either partial or in full.

Garden View member magazine is produced three times each year and is mailed or emailed to member households in December (Jan-Apr Issue), April (May-Aug Issue), and August (Sept-Dec Issue). Members can opt-out of a hard copy and receive through email by checking the box on their renewal notice or by reaching out to membership@powellgardens.org.

Member plants are available for pick-up during the prescribed time below at the front desk in the Visitor Center. Plants are available while supplies last and on a first come, first serve basis. Only 1 plant annually may be picked up per membership, not per member. Please note, the Gardens is not open daily to the public. Plants are only available for pick up when the Gardens is open to the general public within the timeframe listed below. Hours vary, please visit our web page to learn more about the days we are open to the public and our hours.

Please reference the 2022 schedule outlined below.

• • Spring Plant: April 20-May 15 While supplies last, first come, first served.
  • Succulent: June 1-July 10 While supplies last, first come, first served.
  • Poinsettia: November 9-December 23 While supplies last, first come, first served.

Dates may change due to the coronavirus outbreak. Please check this page before coming to the Gardens to confirm pick up dates. Plant pickup does not require a plant card.

Your membership purchase opens the door to reciprocal benefits at nearly 330 participating gardens and arboretums nationwide. For a list of participating gardens and details click here.

If you are a Powell Gardens member, please call the garden you plan on travelling to for their most up-to-date policy on reciprocal admission. If you are member at a participating garden and plan to travel to Powell Gardens, please note we do not extend reciprocal admission benefits during festivals, exhibitions, signature events, classes, or other special events. It is only allowed during general admission.

The benefits, events, and terms listed above are for informational purposes only and are subject to adjustment at the discretion of Powell Gardens staff.

Are you having trouble logging into your account? Click here for help.

This account is only needed for renewing your membership online or to redeem the automatic 10% discount on educational classes and/or workshops. If facing additional issues with your log in, please contact frontdesk@powellgardens.org

Complimentary admission is only applied to as many total individuals as the membership level allows. If this number is exceeded, the extra guests will need to pay for admission.

Please note, members-only events only allow in the total number of individuals for that membership level. Admission tickets to these events are not sold at the door. Members can upgrade their membership or the extra guests may purchase a membership to attend.

For example, a White Pine membership allows 2 total adults in with complimentary general and festival admission. If the primary member and the secondary member both visit, the max number of 2 adults has been reached. If just one person listed on the membership arrives with a non-member, the complimentary admission will be extended to both of them.

Your membership expiration date is located on the back of your membership card(s) below your name and next to your membership level. If you have misplaced your card(s), it is also located on your tax acknowledgement letter originally provided with your card(s).

You may also reach out to frontdesk@powellgardens.org

Make memories that last all four seasons with Powell Gardens’ new Powell Passport!
1 complimentary Powell Passport per membership household can be picked up at the Visitor Center.

Members may choose either the Powell Passport or, while supplies last, a botanical notecard set. Extra Powell Passports may be purchased in the Perennial Lounge.

Please reach out to either frontdesk@powellgardens.org or membership@powellgardens.org to update your email, phone number, and/or address.

No. Memberships are nontransferable and valid only for the individual(s) whose name is printed on the card. Please refer to our member guest policy above for additional details.

Unless the caregiver is named on the membership, they will need to pay admission. We recommend either the caregiver is one of the named members on your membership or you purchase a separate membership for them

– The primary member must be 18 years or older.
– Memberships are nonrefundable (either in full or partial) and nontransferable.
– Membership at Powell Gardens is intended for noncommercial use by individuals (excluding Corporate Memberships).
– Admissions or discounts granted as a privilege of membership can never be sold to another person or entity.
– At least one card-holding member must be present with guests.
– Powell Gardens reserves the right to revoke memberships for abuse of member privileges or for inappropriate conduct.
– Powell Gardens reserves the right to change its pricing and benefits structure at any time.
– Discounts awarded to members may not be retroactively applied to their purchase.

Purchase your membership/gift membership by December 10, 2021, to ensure delivery of materials to post office before Christmas. Please note, delivery dates are not guaranteed due to post office delays. Memberships are non-refundable (either in partial or in full), non-exchangeable, and non-transferable.

Please note, we cannot offer on-site pick-up at this time and cannot fulfill specific gift membership requests as of Tuesday, December 21, 2021. 

Remember, the Gardens are closed December 24 and December 25. Please reference our FAQs section below for additional assistance and visit powellgardens.org/lights for Festival of Lights questions.

Gift Memberships

If a gift membership was purchased prior to or on Saturday, December 18, 2021, the card and membership cards are in the mail either to the purchaser (if specially requested in the online form) or to the recipient. As stated on our website, due to the delays with the post office, Powell Gardens cannot guarantee delivery dates.

If purchased on or after Sunday, December 19, 2021, the membership cards are in the queue for printing and will be sent to the post office after the Christmas holidays. Per the note on the website, Powell Gardens recommended you purchase your gift membership on or before December 10, 2021, to ensure delivery to the post office prior to the Christmas holiday. 

Recipients can use their membership as soon as it is purchased. While they are waiting for their membership cards to arrive, they are welcome to attend Festival of Lights. By providing their name to the front desk associate, they will be checked in as a member upon their arrival.

If you would like to purchase a gift membership, please use our online form and be sure to select the gift membership option at the bottom: https://25043p.blackbaudhosting.com/25043p/Main

The online form allows you to choose if the gift should be sent directly to the recipient or to the purchaser.

Membership Cards

If you are requesting the status of your membership cards for a recent online purchase or online renewal that occurred prior to or on Saturday, December 18, 2021, these have been printed and are in the mail. If purchased on or after December 19, membership cards are in the queue for printing. Due to the holidays and post office delays, please allow extra time for your membership cards to arrive.

While waiting for your membership cards, you are welcome to visit the Gardens. Please provide your name to the front desk associate and they will look up your active membership upon arrival

If you renewed your membership or purchased via mail but do not see that the check has been cashed, it has not yet arrived at the Gardens as of Wednesday, December 22, 2021.

Membership Renewals or Membership Purchases
If you would like to renew your membership before the end of the year, please use our online form to do so https://25043p.blackbaudhosting.com/25043p/Main

Or send in a check to Powell Gardens. Please note, all checks must be postmarked no later than December 31, 2021, to receive tax deductible credit for 2021.

If you would prefer to renew over the phone, please contact our main line at (816) 697-2600 and leave a voicemail. An associate will give you a ring back and be happy to assist you.